Privacy Policy

Last Updated: 07/06/2026

  • BinSweep ("we", "our", "us") is committed to protecting your privacy and handling your personal data responsibly.

    This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights under UK GDPR and applicable data protection laws.

    By using our website or joining the BinSweep Priority List, you agree to the practices described in this Privacy Policy.

  • We may collect the following information:

    Information You Provide

    When joining our Priority List, contacting us, or subscribing to our services, we may collect:

    • Full name

    • Email address

    • Telephone number

    • Property address

    • Postcode

    • Any information provided through contact forms

    Subscription Information

    If you become a paying customer, we may collect:

    • Service address

    • Billing address

    • Subscription status

    • Service history

    • Account information required to provide our services

    Payment Information

    Payment processing is handled securely through third-party providers.

    BinSweep does not store full card details on its own systems.

  • We use your information to:

    • Manage the BinSweep Priority List

    • Notify you when service becomes available in your area

    • Contact you regarding your enquiry

    • Manage customer accounts

    • Provide wheelie bin cleaning services

    • Process subscription payments

    • Improve our website and services

    • Send service updates

    • Send promotional offers and marketing communications

    • Detect fraud and maintain website security

  • When you join the BinSweep Priority List, you consent to receiving:

    • Service availability updates

    • Operational updates

    • Promotional offers

    • Marketing communications

    • News about BinSweep services

    You may unsubscribe from marketing emails at any time using the unsubscribe link included in communications or by contacting us directly.

    Joining the Priority List does not guarantee service availability.

  • Under UK GDPR, we rely on the following legal bases:

    Consent

    For:

    • Marketing emails

    • Promotional communications

    • Cookies requiring consent

    Contractual Necessity

    For:

    • Providing subscription services

    • Managing customer accounts

    • Processing payments

    Legitimate Interests

    For:

    • Website analytics

    • Improving our services

    • Fraud prevention

    • Business administration

  • Our website uses cookies and similar technologies.

    Cookies help us:

    • Improve website performance

    • Understand visitor behaviour

    • Measure advertising effectiveness

    • Remember user preferences

    You may disable cookies through your browser settings.

    Some website features may not function correctly if cookies are disabled.

  • We may use analytics tools including:

    • Google Analytics

    • Website performance monitoring tools

    These tools collect anonymous information such as:

    • Pages visited

    • Device type

    • Browser type

    • Referring websites

    • Approximate location data

    This information helps us improve our website and services.

  • We may use Meta (Facebook) Pixel and related advertising technologies.

    These tools help us:

    • Measure advertising performance

    • Understand website usage

    • Build audiences for advertising

    • Deliver relevant advertisements

    Information collected may include:

    • Pages viewed

    • Website actions

    • Device information

    • Browser information

    This information may be shared with Meta Platforms in accordance with their privacy policies.

  • We may share information with trusted service providers including:

    Squeegee

    Used for:

    • Customer management

    • Scheduling

    • Service administration

    • Subscription management

    Payment Providers

    Used for:

    • Subscription payments

    • Recurring billing

    Email Providers

    Used for:

    • Marketing communications

    • Service updates

    • Customer notifications

    Analytics Providers

    Used for:

    • Website performance analysis

    • Visitor insights

    These providers process information only as necessary to provide their services.

  • We retain personal information only for as long as necessary.

    Priority List information may be retained until:

    • You unsubscribe

    • You request deletion

    • We no longer require the information

    Customer account information may be retained to comply with legal, accounting, and regulatory obligations.

  • Under UK GDPR, you have the right to:

    • Access your personal information

    • Correct inaccurate information

    • Request deletion of your information

    • Restrict processing

    • Object to processing

    • Withdraw consent

    • Request data portability

    To exercise any of these rights, contact us using the details below.

  • We take reasonable technical and organisational measures to protect personal information against:

    • Unauthorised access

    • Loss

    • Misuse

    • Disclosure

    • Alteration

    However, no online system can be guaranteed completely secure.

  • We may update this Privacy Policy from time to time.

    Updated versions will be posted on our website.

  • If you have any questions regarding this Privacy Policy or your personal information, please contact:

    Email: hello@binsweep.co.uk